Billing Process for an International Medical Insurance Holder
- Request an Appointment
- Contact your insurance
- Your insurance sends us the guarantee
-
No
You will need to pay upfront and submit the bill for reimbursement yourself. -
Yes
You pay your deductible, coinsurance and/or copayWe bill your insuranceYour insurance will pay us
Payment
Direct Billing Services
How to Request Guarantee
- For Outpatient Visit
- Contact their customer services via phone or e-mail. Then, inform your appointment along with the date of service, diagnosis or symptom, types of procedure/treatment. Most insurance companies require guarantee for every single visit. We highly recommend that you call your insurance company rather than e-mailing them because, from our experience, the turn-around time for e-mail is very long.
- If we, International Health Services, do not receive an accurate guarantee in time for your appointment, you will need to pay upfront and submit the bill to your insurance for reimbursement.
- For Inpatient Services
- You do not need to contact your insurance company. We will directly contact your insurance to inform the accurate diagnosis and types of procedure or surgery with the expected length of stay for you. You should consult with our adminis- trative staff before the date of admission.
Insurance List
-
Inpatient & Outpatient
- CIGNA International Expatriate Benefits : 1-382-797-3100
- HTH Worldwide & Geoblue: 1-610-254-8771
- Calvo’s Select Care: 1-671-479-7995
- Foreign Service Benefit Plan (FSBP): www.afspa.org
- GMC EUROPE: www.henner.com
- GBG Tiecare : www.gbg.com/tiecare
- AETNA GLOBAL BENEFITS: 1-813-775- 0190
- United Healthcare Global: 1-763-274-7362
-
Inpatient only
- Bupa International: +44-1273-333911
- TakeCare: 671-646-6956
- Daman: +971-2-6149555
Organizations
-
Organizations
- Tricare(International SOS): 080-429-0880
- Europ Assistance : +7 495 787 2178
- EUROCENTER :+66 26 96 36 26/26 96 36 27
- International SOS: +27 11 541 1000 4232
- GAP(Global Assistance Partners) : +82-2-723-8839
- DOH(Department of Health)
- UAE Armed Forces