FAQ

How can I request a medical certificate or doctor’s note?

If you need a medical certificate or doctor’s statement, you must request it directly from your physician during your consultation. These documents must be written by the attending doctor, so please schedule an appointment if necessary.

How can I obtain my test results?

Test results can be issued through the official medical records request process. Please make your request through the International Healthcare Center during your visit. (How to Request Medical Documentation?)

I need a copy of my imaging studies. What should I do?

Imaging studies performed at SMC can be provided on a CD. Other formats are not available, and the CD must be picked up in person. (How to Request Medical Documentation?)

Can a family member or representative request my medical records on my behalf?

Yes, but the representative must present both a completed authorization form and a letter of proxy specifying their designation. (How to Request Medical Documentation?)

How can I request pathology slides?

If your tissue biopsy was performed at SMC, you may request the pathology slides. Please note that slide preparation takes 3~4 business days. Make your request in advance through the International Healthcare Center.